Last updated: 25 July 2026
Information collected
When you request a quote or contact Mosmapson, the website may collect your name, email address, telephone or WhatsApp number, organisation, travel dates, passenger and luggage details, pickup and destination information, flight details, and any other information you include in your message.
The server may also record technical and security information such as an IP address, browser or device information, request time, pages or administrative routes accessed, and an approximate city, region, or country when that information is supplied by the hosting provider, content-delivery network, or an enabled location service.
How the information is used
Information is used to answer enquiries, prepare quotations, coordinate transport or travel services, maintain booking and business records, protect staff-only systems, investigate suspicious access, improve website reliability, and meet legal or accounting obligations.
Cookies and analytics
The website uses a secure session cookie for essential functions such as form protection and staff authentication. Optional website analytics may be enabled by the site owner to understand general traffic and page performance. Essential security functions cannot operate correctly without the session cookie.
Sharing
Information is not sold. It may be shared only with staff, hosting or technology providers, professional advisers, or appropriately licensed transport, accommodation, guiding, or activity partners where that is necessary to respond to your request or deliver an agreed service. Information may also be disclosed when required by law.
Retention and security
Enquiry and booking records are kept only for as long as needed for the service, business administration, dispute handling, and applicable legal obligations. Administrative security logs are normally retained for up to 180 days unless a shorter or longer period is reasonably required for an active investigation or legal obligation.
Reasonable safeguards are used, including restricted staff access, role-based permissions, protected sessions, login throttling, and security logging. No online system can be guaranteed completely risk-free, so sensitive information that is not needed for a quotation should not be submitted through the form.
Your choices
You may ask what personal information is held about you, request a correction, or request deletion where the information is no longer required and no legal obligation requires it to be kept. Requests can be made through the website contact form or by calling the business.
Changes to this notice
This notice may be updated when website functions, service providers, or legal obligations change. The latest version will be published on this page with its update date.